Introduction

Club Hallelujah ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.clubhallelujah.com or make a purchase from us (collectively, the "Site").

We are a company registered and operating in accordance with the laws of the country where our principal place of business is located. We strive to adhere to international data protection standards, such as the General Data Protection Regulation (GDPR), where applicable.

By using our Site, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions.

Information We Collect

We may collect the following types of information:

a) Personal Information:

• Name

• Email address

• Postal address

• Phone number

• Payment information

b) Non-Personal Information:

• Browser type

• IP address

• Device information

• Operating system

• Cookies and usage data

c) Transaction Information:

• Products purchased

• Order details

• Purchase history

How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling your orders

• Providing customer support

• Sending you promotional communications (with your consent)

• Improving our Site and services

• Analyzing usage patterns and trends

• Detecting and preventing fraud

• Complying with legal obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you have given explicit consent

• Contract: To fulfill our contractual obligations to you

• Legal Obligation: To comply with applicable laws

• Legitimate Interests: When necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you

• Whether there is a legal obligation to which we are subject

• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information

• Rectification: The right to request correction of inaccurate personal information

• Erasure: The right to request deletion of your personal information in certain circumstances

• Restriction: The right to request restriction of processing of your personal information

• Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format

• Objection: The right to object to processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Third-Party Links

Our Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

As a company serving customers globally, we may transfer your personal information to countries outside of your country of residence. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify you and relevant authorities as required by applicable laws. We will provide information about the nature of the breach, the types of data affected, and steps we are taking to address the situation.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email at contact@clubhallelujah.com or via the contact form below.

Last Updated: 18/05/2025